Solution Library

Asset Manager Solution

Provides comprehensive guidance on deploying the Asset Management solution for tracking and managing organisational assets.

Niamh Ferns
Updated by Niamh Ferns

Change Management Solution

Explains how to deploy and use the Change Management solution for managing change control processes within organizations.

Niamh Ferns
Updated by Niamh Ferns

HR Joiners Solution

Details the deployment and configuration of the HR Joiners PowerPlay solution, which provides automated user onboarding and account creation workflows.

Niamh Ferns
Updated by Niamh Ferns

HR Leavers Solution

Explains how to deploy and use the HR Leavers PowerPlay solution for automating user offboarding processes.

Niamh Ferns
Updated by Niamh Ferns

Problem Management Solution

Covers the deployment and configuration of the Problem Management solution for tracking and managing IT problems across customer environments.

Niamh Ferns
Updated by Niamh Ferns

Sync Entra Groups

Provides instructions for deploying the Sync Entra Groups solution, which automatically synchronizes DeskDirector Contact Groups with Entra groups.

Niamh Ferns
Updated by Niamh Ferns

Sync Licensing Report Solution

Details the deployment of the Sync Licensing Report solution for tracking and reporting on Microsoft 365 licensing within customer tenants.

Niamh Ferns
Updated by Niamh Ferns

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